AIPLAY Login & Account Access

Q: I have not created an account. Where do I start?

Check the registration requirements , then register on AIPLAY with your mobile number.

Sign in to AIPLAY with the mobile number and password you registered with. If you cannot get in, the sections below cover password resets, OTP problems and connection issues.

New to AIPLAY? Create an account first.

Use the mobile number and password you registered with.

Forgot your password?

Login opens on the official AIPLAY member platform. Enter your password only on that page, never in a chat message or on another website.

Your mobile number. Choose the country code first. Malaysia (+60) is selected by default; Singapore, Thailand, Australia, Indonesia, Vietnam and Hong Kong numbers are also accepted.
Your password. This is the password you created during registration or your last password reset.

Tick Remember Me only on a phone or computer that you do not share with anyone.

Open AIPLAY login.
Select your country code and enter your mobile number. Malaysian numbers work with or without the leading 0.
Enter your password.
Tap Sign In.

If you see "Your account has login at other device!", your account has been signed in somewhere else. If that was not you, reset your password straight away and contact customer service.

Forgot your password

Tap "Forgot your password?" on the login screen.
Enter your registered mobile number and the secure code shown on screen.
Tap Send to receive an OTP by SMS, then enter it.
Enter your new password twice and submit. You are returned to the login screen to sign in.

Check that the right country code is selected and that the number is the one you registered with. If it still fails, reset your password rather than trying repeatedly.

Not receiving the OTP

Check the number and country code, make sure your phone can receive SMS, and wait for the timer before requesting another code. If the code still does not arrive, contact customer service.

Browser or connection problems

If the login page does not load, check your internet connection, then reload or try another browser. Keep browser and operating-system updates current, and do not dismiss a certificate warning to continue.

Contact customer service

Use a password that you do not use anywhere else. A password manager can help you create and store a different password for each account.

Never share your password, OTP or wallet PIN, including with someone who says they are from AIPLAY. Under the AIPLAY User Agreement you are responsible for keeping your login details safe, and bets placed from your account are treated as valid.