AIPLAY Terms & Conditions

These terms set out the main rules of the AIPLAY User Agreement. Read them before you create or use an AIPLAY account; by using the service, you accept them. The full User Agreement is shown on the AIPLAY platform.

Last updated: .

Key points

  • One account per person, registered in your real name.
  • Each deposit must be turned over once before you can withdraw it.
  • Slot winnings are capped at RM1,000,000 per player per day.
  • Breaking the rules can forfeit bonuses, winnings and the balance.

Questions and disputes

The agreement

  • By accepting the User Agreement, you accept all of the terms and conditions that apply to AIPLAY's products and games.
  • AIPLAY may change these terms and game rules. Changes take effect as soon as they are published in AIPLAY announcements, without individual notice. If you keep using the service after a change, you accept the revised terms.
  • AIPLAY may add, change or remove features of the service without notifying each member.
  • If versions in different languages differ, the English version applies.

Eligibility and your account

  • You must be above the age of majority under the law where you live before using any AIPLAY game.
  • Each person may hold one account. Register with your real name, matching the name on your bank account.
  • You are responsible for keeping your password and account secure, and we recommend changing your password regularly. Bets placed and accepted from your account are treated as valid.
  • AIPLAY is not responsible for, and will not compensate, losses if your account is stolen.

Bets and game records

  • A bet is valid only once it has been successfully submitted and accepted. A bet that is not successfully submitted is invalid.
  • A bet cancelled before the result, whether by you or automatically, is void.
  • Bets and raises are not allowed after a game has started. Any accepted by mistake, or placed with knowledge of the outcome, may be cancelled.
  • If a poor connection, network error or hardware fault causes a difference, the result recorded in AIPLAY's server and database is final.
  • AIPLAY records all transactions and gaming activity, and disputes are resolved using these records.
  • If data is lost through events outside AIPLAY's control, such as natural disasters or hacking, follow AIPLAY's notices or contact customer service.

Deposits, withdrawals and promotions

  • Each deposit must be turned over at least once (valid bets equal to the deposit amount) before a withdrawal is accepted.
  • Withdrawals are paid to your verified bank account, or in USDT (TRC-20) where that option is shown.
  • Deposits, bonuses and rewards cannot be transferred to another player's account.
  • Each promotion has its own terms, and AIPLAY has the final interpretation of them.

See the rules that apply to every offer.

Game rules and limits

Game rules and limits
GameRule
Sports (MAXBET, SBOBET, WBET, M9BET)Maximum stake RM5,000 per match. Maximum payout RM5,000 for correct score and mixed parlay bets.
Sports (OBET)Maximum stake RM10,000 per match. Maximum payout RM30,000 for correct score and mixed parlay bets.
Sports (all)AIPLAY follows the sportsbook's decisions. Software betting, arbitrage and ghost bets forfeit the stake and winnings.
Live casinoBlackjack is not offered. Bets on blackjack are not refunded.
Slots and video gamesMaximum winnings of RM1,000,000 per player per day. Winnings above the cap are void. Baccarat and 4D are excluded.

Prohibited activity, suspension and closure

  • Cheating, plug-ins, bots or automated betting, turnover manipulation, attempts to influence results, and illegal group betting are prohibited.
  • If AIPLAY finds a breach, it may cancel the bets involved, forfeit bonuses and confiscate winnings and the account balance.
  • AIPLAY may suspend or close an account at any time.

For a gambling-related concern, request gambling support.

Questions and disputes

If you have a question or dispute, note the date, the game or transaction involved and what happened. AIPLAY makes the final decision on disputes, based on its records.

Contact customer service through the complaints route.